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Support Center

We're here to help you get the most out of VoiceType Pro

Need Help?

Our support team is dedicated to helping you have the best possible experience with VoiceType Pro. Whether you have questions about features, need technical assistance, or want to provide feedback, we're here to help.

Contact Our Support Team

Email Support

[email protected]

What to Include in Your Support Request

To help us assist you more effectively, please include:

  • Device Information: Your iOS version and VoiceType Pro app version
  • Issue Description: A detailed description of the problem you're experiencing
  • Steps to Reproduce: What actions led to the issue?
  • Screenshots: If applicable, screenshots can help us understand the issue better

Common Support Topics

Transcription Issues

Problems with accuracy, language support, or audio processing

Account & Billing

Subscription questions, billing issues, or account management

App Features

Questions about using app features or settings

Technical Support

App crashes, sync issues, or performance problems

Response Time

We typically respond to support requests within 24 hours during business days. For urgent issues affecting app functionality, we prioritize faster response times.

Before You Contact Support

Try restarting the app, checking your internet connection, and ensuring you have the latest version of VoiceType Pro installed. Many common issues can be resolved with these simple steps.

Privacy & Security

When you contact support, we may ask for information to help diagnose your issue. We protect your privacy and will never ask for sensitive information like passwords. All support communications are handled securely and in accordance with our Privacy Policy.